Please click  to download a printable file of our Park Rules & Conditions, and Pet Policy.

PARK RULES & CONDITIONS

Making a Booking
Reservations are essential for peak periods. Reservations can be made online via our booking device or by calling us on 02 6655 4755.

A tentative reservation will be held and a written confirmation and quote will be sent. On receipt of the written confirmation you will be given 7 days to pay the required deposit.

Should the deposit not be received during the stipulated time frame your tentative reservation will lapse and the booking will be released from our system.

Deposits
To confirm your reservation we require that you complete and sign the enclosed booking form and return this to us with your deposit.

Late Check Out
We regret that it is not normally possible to accommodate late check outs during our peak season. Should you wish to request a late checkout you must contact reception approximately 24 hours prior to our check out date. Should we be able to accommodate your request we do charge a late checkout fee of $5 per person. This entitles you to stay on the park until 3pm on the day or departure.

No Smoking Policy
Smoking is not permitted in the Villa’s or on the veranda of the villas. Also in the following areas: In or near the Camp Kitchen and Children’s playground, swimming pool area, amenities or BBQ area.

Pets
We do not accept pets in the park between 26th December – 26th January under any circumstances. Outside of this period we are happy to accept pets providing our Pet Policy is adhered to. As a small park, we have a limit of 2 dogs per site, no exceptions. All pets must be kept on a lead when walked around the park and fully controlled by an adult at all times. Pets are never permitted in our accommodation, bathrooms, camp kitchen or laundry areas. They must be quiet and cleaned up after immediately. Please do not leave your pet unattended – your dog is your responsibility and must go with you when you go out. We have a zero tolerance policy on our pet policy and failure by pet owners to observe these simple rules will result in eviction from the park.

Allocated Site Numbers
Whilst we make every effort to allocate you the site number shown on your tentative confirmation we do reserve the right to change your site. If you are staying with another party please be sure to advise us so that we can keep you together. We do not give prior notification of site number changes.

Sites
Sites are large enough for one tent, caravan, motor home or camper trailer plus one car and one boat trailer. A maximum of six guests are permitted per site. When setting up your camp you must comply with the following;

You must stay within your site boundary
You must leave at least one meter between your tent/caravan and the road
On waterfront sites you must leave a clear walkway of at least one meter for emergency access between your tent/caravan and the riverbank
Cars are to be parked within you own site boundaries and must be parked between the roadway and the line of the front edge of the concrete slabs

Vehicles
Some sites are allocated with space for one car and our larger waterfront sites have space for two cars. Your confirmation will clearly identify how many cars you will be permitted to have on the park. As we are a small park at busy times we experience problems with excessive vehicles on the park and these limits have been imposed for safety reasons. We regret that additional vehicles will only be permitted on the
park if the allocated visitor parking areas are available. Please advise on booking form how many vehicles you intend on having at the park.

We have introduced a one way system on the park to improve safety – the system is clearly marked. Vehicles must only be driven on the roads and can never be driven between sites. There is a speed limit on the park of 5km per hour (walking pace). Families with young children use the park and speeding will not be tolerated. Guests who disregard the speed limit will not be permitted to have their vehicles on the park.

Boom Gates
You will require an access key for the boom gates on the park. A key deposit o f $10 cash is payable on check in. The deposit will be returned to you when you return the keys at the end of your stay. The boom gate cards only work for one vehicle and cannot be used to give guests access to the park. Additional cards are available from reception if required.

Guests
Should you have friends or family visiting you for the day please advise reception so that we can arrange access. Add day visitors must sign a visitors log and if staying for more than two hours pay a small day visitor fee to cover the use of the facilities.

Please ensure you advise your guests that they are not permitted to bring pets onto the park nor are they permitted to launch boats or jet skis during peak periods due to the high number of boat trailers we already have on the park.

All guests staying overnight must be paid for at the applicable rate and prior notification must be given to the managers. Park guests are responsible for their guest’s behaviour.

Groups
Please note that we do not accept reservations for groups of youths or sporting groups under any circumstances. If you have any concerns about this condition please call and speak to the management to discuss your group requirements.

Camp Fires
Camp fires are not permitted on the park during peak or shoulder seasons under any circumstances.

Quiet Time
We have a reputation for being a small, quiet and friendly park. For the quiet enjoyment of all park guests we ask that you are respectful of your neighbours and cease all noise at the park by 10pm. The only exception to this rule is on New Year’s Eve when all noise is to cease by 1am. Please note due to the highly accutane cost online inflammable nature of tents and caravans we do not permit firecrackers on the park.

Tarps
You are not permitted to place a tarpaulin directly on to the grass as this kills the grass and ruins the sites for the next guests. If you need to put something under your tent we suggest annex matting or shade cloth.

 

BOOKING CONDITIONS

24 hour Cooling Off Period
In the event you are dissatisfied with these booking Terms and Conditions you have a 24 hour ‘cooling off period’ from the original date you made this reservation to request a full refund. After this time you will be agreeing to & be bound by these Terms & Conditions of this document and the Park Rules that are on our website: www.bellingerriver.com.au

In the event you do not have Internet access they will be posted to you upon request.

Payment Terms
50% deposit to be paid at the time of booking if arrival date is more than 30 days, the balance is
payable on arrival. For peak Christmas & Easter bookings balance to be paid by dates shown below.

MONTHLY PAYMENT PLAN: This option applies to Christmas & Easter Reservations. Equal payments
can be automatically debited to your nominated Credit Card on the 1st of each month with the final
Christmas payment being November 1st, and Easter being March 1st. This option is not available to
Christmas reservations booked from September onwards, nor Easter reservations booked from January
onwards.

2 X INSTALMENT PLAN: This option applies to Christmas and Easter reservations. 50% deposit upon
booking with balance due by 30th November for Christmas & October 31st March for Easter.
NON PAY MENT: If due payment is not received within 4 business days the booking will be cancelled.

Payment Methods
Visa or Mastercard at time of booking.
Cheque/Money Order within 4 business days – note name and reservation number on back. Direct
Deposit within 2 business days – quote reservation number to identify your payment.

Bank Details
Account Name: Select Parks Pty Ltd
Bank: Bananacoast Credit Union
BSB: 704 328
Account No: 225 224

Cancellation Policy

 

Cancellations

Should you need to cancel your reservation you should notify us as soon as possible, preferably in writing. The refund given depends on the amount of notice you give us of your cancellation. Payment of a deposit and/or completion of a booking form signals acceptance of our cancellation policy.

Amendments Policy
Should you need to change your dates we will do all possible to accommodate your new dates but this is subject to availability. For changes to dates within 15 days of due arrival date a $35 Administration Fee will be charged.

Changes of date are not permitted within 7 days of due arrival date.

Check-In Time
From 11am – 9pm.
Reception closes at 6pm. If arriving after 6pm you will be required to contact us prior to 4pm to make arrangements for late check-in.
No check-ins after 9pm out of courtesy to other guests who are already settled in for the night.

Check-Out Time
10am

Security Deposit
Your Credit Card number will be held on file as a Security deposit for the duration of your stay. Any items requiring replacement or unpaid balances from hire equipment will be charged to the card supplied.

Upon arrival you will be required to sign a Guest Check-In Form confirming you agree to pay for any charges or services provided and to pay for any damage or loss to facilities, accommodation or equipment for which you and/or your guests are/were responsible.

If not billed at the time of your departure Bellinger River Tourist Park reserves the right to debit you card at a later date once any damage or loss has been rectified.

Your Credit Card details will automatically be deleted following your stay.

Car Parking / Boat Trailers
There is parking for up to two cars or one car and one boat trailer for each site. Please advise prior to arrival if you intend on bringing more than two vehicles.

Groups
Please note that we do not accept reservations for groups of youths or sporting groups under any circumstances. If you have any concerns about this condition please call and speak to the management to discuss your group requirements.

Tarps
Please note that we do not allow tarps to be put down on the grass under tents or annexes. Tarps kill the grass and make the site unusable for the next guests. If you need to use some matting we recommend the use of shade cloth or annexe matting.

 

PET POLICY

To ensure harmony and consideration of all guests, we ask that our Bellinger River Tourist Park Pet Policy is respected at all times.

Pets are not permitted on the park grounds under any circumstances from 26 December to 7 January

 As a small park, we have a limit of 2 dogs per site, no exceptions. Dogs must be kept on a leash at all times and either retained by hand or tied up in your camp site

 Pets must not be allowed to bark or indulge in antisocial or destructive behaviour. As the pet owner you accept full responsibility for any personal injury or damage caused by your pet whilst in our park.

 Dogs must be under control by an Adult when they are walked around the park

 Please do not leave your dog tied up – your dog must go with you when you go out – remember, your dog, your responsibility

 The owner must clean up all dog droppings immediately and droppings must be disposed off appropriately

 Do not allow your dog to urinate etc. on any other guests site or property

 The park laundry, amenities block, laundry, camp kitchen, pool and BBQ areas are out of bounds for all pets at all times

 Under no circumstances are the washing machines/dryers/laundry troughs to be used for pets bedding

 Pets are not to be washed in the laundry troughs

 Under no circumstances are pets allowed in the Villa accommodations

If guests are found to be not following any/all of these rules you may be asked to leave the park immediately without any refunds to site fees.

We hope that you and your pet have an enjoyable stay at the Bellinger River Tourist Park and help us keep this a pet friendly park for future guests